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Reza Shafei

Reza Shafei

Academic rank: Associate Professor
ORCID:
Education: PhD.
ScopusId: 36631024400
Faculty: Faculty of Humanities and Social Sciences
Address: Department of Business Management, Faculty of Humanities and Social Sciences , University of Kurdistan, Sanandaj, Kurdistan, Iran
Phone: 08733664606

Research

Title
THE STUDY OF THE VARIOUS FACETS OF PERSIVED RISKS IN E-COMMERCE BY CUSTOMERS (FOCUSING ON DEVELOPING COUNTRIES)
Type
Presentation
Keywords
E-commerce, Perceived risks, Buying and selling products online, Electronic services.
Year
2010
Researchers heresh soltanpanah ، Reza Shafei ، Vala Mirani

Abstract

With the increasing spread of Internet and its application in various business processes and its profit by save time and reduce place limitations via the web, we observe the several forms of trade boom to take better. However this situation deals to variety of risks with their various forms. Some studies show that these risks create the negative attitude in users and they are the most important preventive factors in using e-commerce. The above factors caused complexity, challenge, ambiguous, and risk feeling in the customers who use of electronic capabilities. This paper analyzes the base researches in the theory of perceived risk and reviews the related research in the two major dimensions of e-commerce: "buying and selling products online and e-services". Also the study compares the findings with existence researches in Iran, as a developing countries. Consequently we identify a general classification of the risks and their effects in e-commerce.