Result show that knowledge can be seen as one of the key assets for sociability organizations. Sociability organizations can use numerous IT tools in their KM practices which include competency databases, decision support systems, online search systems, expert networks, email, document management systems and workflow software rather than looking at IT applications from a tactical and operational point of view, this study suggests that sociability organizations need to view their IT initiatives strategically. It is important to connect such IT application with other ones and search for synergies among them and management practices to optimize these elements and so that tacit and explicit knowledge from different functional areas and management levels can be created, stored, transferred and used efficiently and effectively. To achieve this, sociability organizations not only need to create a supportive organizational culture and structure but train and motivate their team members to manage knowledge through IT applications.
