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Fakhraddin Maroofi

Fakhraddin Maroofi

Academic rank: Associate Professor
ORCID:
Education: PhD.
ScopusId: 36864073200
Faculty: Faculty of Humanities and Social Sciences
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Research

Title
Examination of the Role of Factors Influencing the Acceptance of E-banking
Type
JournalPaper
Keywords
Electronic Banking, Profitable Receipts, Hidden Receipts, Security Receipts, High Quality Network and Service, Security and Trust, High Quality Internet
Year
2015
Journal Journal of applied sciences
DOI
Researchers Fakhraddin Maroofi ، Hadi Nouri ، Zahra Khosh Iman

Abstract

The present paper investigates the role of the factors that is influencing the acceptance of E-banking including profitable receipts, security receipts, hidden receipts, high quality service, high quality networks, internet quality, security and trust. However, the most critical factor on the acceptance of E-banking is security and trust which lead to the attraction and loyalty of customers. The present paper attempts to investigate the variables table, studies have been done and research background. Also, the study considers the definitions of the components influencing E-banking and presents a new conceptual model for the acceptance of E-banking which shows the direct impact of the above factors on the acceptance of customers to utilize such services. The model can be applied and extended in future studies as well. The conclusion will be presented at the end of the study.